Once you find an effective process, how do you reproduce it for the long-term? Now that you are growing, how do you make sure that the new team members deliver the same value that you did? How consistent are your outcomes? Consistent processes lead to predictable results. Process is so critical that it's often overlooked as a technical item. Processes are the steps you'd take to perform a function, such as making a sales presentation, delivering a service or answering the phone.
By working alongside business owners to help them focus on their purpose, priorities become clear. The right people create leverage for the business owner; they have room to breathe again. Consistent process allows an owner to focus only on the things that have a potential effect on the overall business and lets their team handle the routine. Results become more predictable. With performance measures in place, business owners know the engine is running smoothly, and where they should spend their time.
If your company seems stuck and can't get to the level you'd like, let us work with you to take a look at the people, product and processes in place at your business.